研究成果

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研究成果

主要研究成果

服务运营(管理、技术与政策)

Y.Liu, X. Wang, S. Gilbert, G. Lai (2023). On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms. Manufacturing & Service Operations Management 25(1): 218–234.

T. Dai, X. Wang, C. Hwang (2022). Clinical Ambiguity and Conflicts of Interest in Interventional Cardiology Decision Making. Manufacturing & Service Operations Management 24(2):864-882.

Wang, X., Huang, R., Gao, J. and Debo, L.G (2021). Managing Discretionary Services: A Review and Research Opportunities. Journal of Systems Science and Systems Engineering, 30(1):1-16.

Wang, X., Wu, Q., Lai, G., & Scheller-Wolf, A. (2019). Offering discretionary healthcare services with medical consumption. Production & Operations Management, 28(9): 2291-2304.

Wang, X., Debo, L., & Scheller-Wolf, A. (2015). Managing nurse lines – practical challenges and the developing theory. International Journal of Production Research, 53(24): 7213-7225.

Shen, X., & Wang, X. (2015). Improving the health-care delivery process at hospital emergency services by a better use of inpatient bed information. Electronic Commerce Research & Applications, 14(1): 14-22.

Wang, X., L.G. Debo, A. Scheller-Wolf, S. F. Smith (2012). Service design at diagnostic service centers. Naval Research Logistics. 59(8):613-628.

Wang, X., J. Zhuang (2011). Balancing Congestion and Security in the Presence of Strategic Applicants with Private Information. European Journal of Operational Research. 212(1):100-111.

Wang, X., L.G. Debo, A. Scheller-Wolf, S. F. Smith (2010). Design and analysis of diagnostic service centers. Management Science. 56(11):1873-1890. (lead article)

定价与收益管理

Wang, X., Yang, Y., & Zhuang, J. (2022). Pricing Decisions with Social Interactions: A Game-Theoretic Model. Decision Analysis. 20(1):40–54

Wang, X., Wang, T., & Lai, G. (2017). Selling to customers with both Veblen and network effects. Operations Research Letters, 45(1): 25-29.

人工智能算法与调度

Wang, X., N. Policella, S. F. Smith, A. Oddi (2011). Constraint-Based Methods for Scheduling Discretionary Services. AI Communications. 24(1): 51-73.

X. Shen, Wang, X., Y. Chai (2011). Dynamic System for Saddle Point Problems in Hilbert Spaces and Its Application in Neural-computing. Tsinghua Science and Technology, 16(3):315-319.

Policella, N., Wang, X., S.F. Smith and A. Oddi, Exploiting Temporal Flexibility to Obtain High Quality Schedules, in Proceedings of the 20th National Conference on Artificial Intelligence (AAAI-05).

Wang, X., S.F. Smith. Retaining Flexibility to Maximize Quality: When the Scheduler Has the Right to Decide Activity Durations, in Proceedings of the 15th International Conference on Automated Planning and Scheduling (ICAPS 05).

王晓芳,杨家本.制造系统中任务分配的自适应Agent模型。《计算机集成制造系统》2001年第8期.


主要课题

国家自然科学基金优秀青年基金项目:医疗分诊分流系统的设计与优化

国家自然科学基金面上项目:基于互联网平台的策略排队医疗服务系统的设计与优化

国家自然科学基金面上项目:基于顾客选择的医疗呼叫中心的设计与优化

教育部新世纪优秀人才支持计划

国家自然科学基金青年项目:基于策略排队论的医疗呼叫中心的设计与优化

教育部留学回国人员科研启动基金:服务业质量与收益管理研究

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